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EQ: Don't be a Sheldon online
https://leadershipcenter.osu.edu/events/eq-dont-be-sheldon-online-2
IQ tests.” — Daniel Goleman What is Emotional Intelligence? It is the awareness of our emotions that ... drive our behavior, and how it impacts others (both positively and negatively), and then learning how to ... manage these emotions. Why is it important to have a high emotional intelligence? Your Emotional ...
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Communication and Conflict Management online
https://leadershipcenter.osu.edu/events/communication-and-conflict-management-online
Conflict is a part of our daily lives at work or at home. How we manage conflict has a direct ... specifically, you'll learn- • How conflict is negative and how conflict can be positive in our management ... impact on how fulfilled we feel about our work, the quality of work, and the quality of work from our ...
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Change Style Preference: Strengthening Your Capacity to Lead Self & Others Through Change online
more effective in our change efforts. Today’s leaders must manage change in their units & teams and ... does...knowing our tendencies and understanding their respective implications provide us with the tools to be ... change process; and • Developing techniques & strategies to successfully manage and lead people ...
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Best Boss Ever
https://leadershipcenter.osu.edu/events/best-boss-ever-7
self-restraint enough to keep from meddling with them while they do it.”- Theodore Roosevelt Research indicates ... workers in the United States demonstrated that the lack of appreciation by their managers is their number ... http://www.greatify.co/media/statistics-employee-motivation/ 60% of employees say they don’t get enough feedback from upper management on their work. ...
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Empathy and Leadership online
https://leadershipcenter.osu.edu/events/empathy-and-leadership-online
As a leader, empathy is an important trait to develop to be successful. Research at the Center for ... premise.” Empathy allows us to lead by understanding our co-workers’ thoughts, feelings and actions. More ...
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Applying Your Personality Type to Build Your Leadership Skills (MBTI) online
a challenge because we all have a natural bias for our own way of seeing things and making decisions. It can ... be hard to recognize our own biases, especially when they are reinforced by the cultural attitudes ...
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Clifton StrengthsFinder online
https://leadershipcenter.osu.edu/events/clifton-strengthsfinder-online
"we spend too much time focusing on our weaknesses, trying to make them stronger rather than ... recognizing our strengths." When you focus on your weaknesses, you miss out on utilizing what you do ...
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Managing Using Leadership Styles
https://leadershipcenter.osu.edu/events/managing-using-leadership-styles-0
“Management is doing things right; leadership is doing the right things.”-Peter Drucker Are you ... a leader, manager, or both? How do you balance these different styles and skills? To be successful in ... style is. Manager and leader are two different roles, and as a supervisor, you will have to be ...
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Give 'em the Pickle Customer Service online
https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2
critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and ... external) happy. What’s the best way to do that? By giving our “pickles.” “Pickles” are those special or ...
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The Joyful Professional: Insights from the Dalai Lama and Desmond Tutu
https://leadershipcenter.osu.edu/events/joyful-professional-insights-dalai-lama-and-desmond-tutu-0
with our colleagues and the community. The primary resource for this session is from The Book of Joy ...